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User Agreement

(“Terms”)


30.07.2024


PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE:


Your access and use of (https://lootexor.com/ ) and its Services constitutes your agreement to be bound by these Terms. You understand and agree that the Service is provided on an AS IS and AS AVAILABLE basis, subject to amendments from time to time.


These Terms outline the Terms and Conditions under which VISIONCRAFT PRODUCTIONS LTD, a company duly organized and established under the laws of England, bearing company registration number 15861075, and having its registered address at 85 Great Portland Street, First Floor, London, England, W1W 7LT (“We”, "Company") will provide Services to the You.


The current Terms and Conditions establish the basis for visiting our website and placing Services. By purchasing our Services, the User acknowledges that they have read and agreed to comply with our Terms and Conditions, which include our Privacy Policy. If you do not agree with our Terms and Conditions, please do not place any purchases.



General Provisions


VISIONCRAFT PRODUCTIONS LTD, operating under the brand "Lootexor" provides game currency replenishment Services for online games, including popular titles such as: Albion Online,World of Warcraft, ArcheAge, Aion, and Escape from Tarkov. Our Services are designed to meet the needs of individuals, players, and businesses seeking in-game currency, development and variety.



Purchase and Payment Process


When the user (“User”) visits our website and wishes to place a purchase, he/she needs to Sign Up and create a Personal Account (“Account”) , where they must provide personal information (name, surname, email address, phone number, and payment method). Acceptance to the Terms of Service and Privacy Agreement are mandatory.


After adding the product to your cart and placing your order, you can proceed to payment. All Services must be paid in full (100%).


Before completing your purchase, you will have the opportunity to review and amend your order. Please ensure you have carefully checked your order before submitting it.


Once payment is made, you will be granted access to the server for your purchase. By making a payment in your Account, you acknowledge and agree to these Terms and Conditions and all other policies on our website.


When you make an order, you agree not to use an invalid or unauthorized payment method. During the payment process you can choose Mastercard or Visa. If your payment method fails and you still get access to the game currency you are enrolling in, you agree to pay us the corresponding fees within 15 days of notification from us. We reserve the right to disable access to any Services for which we have not received adequate payment.


If you do not give us the accurate or complete information (name, email address, payment method, type, game server, character name, and currency of the game that you purchase) within a reasonable time of our request, we will cancel your order. We will not be responsible for any delay in the availability of the Service that results from you providing incorrect or incomplete information.



Delivery of purchased game currency


Delivery Method: The purchased game currency will be delivered directly within the game. The transfer will either be made to the player's character or to the specified account, depending on the requirements of the specific game.


Delivery Schedule: After the order is processed, the Client will receive a notification by email containing the scheduled transfer date and any necessary instructions.


Completion of Delivery: The transfer will take place on the date specified in the notification. The Company will ensure the transfer of the game currency in accordance with the order details provided by the Client.


Client Responsibility: It is the Client's responsibility to provide accurate account or character details and to follow any instructions provided in the delivery notification to facilitate the transfer.


Notification of Successful Delivery:: Upon completion of the transfer, the Client will receive a confirmation email. If the Client encounters any issues with the delivery, they must contact customer support within 24 hours to resolve the matter.


Liability Disclaimer: The Company is not responsible for any delays or failed deliveries caused by incorrect information provided by the Client or technical issues within the game that are beyond the Company's control.



Cancellation Policy


The cost of the purchase is calculated on the type of a game currency, server, quantity, the specificity of the game.


We only consider complaints if an email is sent within seven working days from the date of completion of the purchase and receiving access to game currency. We are not liable in case of any delays caused by malfunctioning modems, emails, or other mail beyond our objective control.


The agreement comes into force after the User has paid for it. The courts of England have jurisdiction over all disputes. We reserve the right to demand payment and compensation from the client.



Refunds


Refunds are made to the card or Account of the User.


The User can request a refund only if the request is made within one week of the completion of the purchase. If this is the case, write to us at [email protected] and tell us your reasons for requesting a refund.


Please note that VISIONCRAFT PRODUCTIONS LTD does not offer refunds if you are dissatisfied with the replenishment or type of game currency in online games. Refunds are only provided in case of an error, such as receiving incorrect game currency due to a technical issue.


We offer refunds for replenishment under certain conditions. If a customer is not satisfied with their purchase, they may request a refund. However, we reserve the right to deny refund requests at our discretion if we believe the policy is being abused. Instances of abuse include, but are not limited to, providing incorrect information, consuming a significant portion of the game currency before requesting a refund, or a history of previous refunds for the same or similar game currencies.



Limitation of Liability


You expressly agree that your use of, or inability to use, the Services is at your sole risk. You are solely responsible for any illegal use of our Services.


We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free.


We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.



Intellectual Property


The Services provided by our website are subject to intellectual property rights. Our Services are intended for personal use in the case of:


1) you use our educational materials as a guide to preparing for your work;

2) If you provide our site as a source of work;

3) you do not submit our educational materials and training courses as your own.


Use in any way: copying, reproducing, distributing, broadcasting, selling, displaying, licensing, or otherwise exploiting is prohibited without prior written agreement.


You agree not to distribute our Services or copy the code of our platform, except for those stipulated in the current Terms and Conditions.



Restrictions on Use


Using our Services does not give you ownership of any intellectual property rights in our Services or the game currency you access. Except in the context of browsing or accessing our Services in accordance with these Terms, you may not use the game currencies or any other Services unless you obtain written permission from its owner or are otherwise permitted by law.


You may not use the Services in any way that violates https://lootexor.com/ Terms and Conditions and restrictions on use.


You agree not to: (a) use our Services in any way other than as specified in the agreement; (b) use our Services in any way that violates UK or local law; (c) access or attempt to access of our Services at any time; (d) copy/reproduce our Services; (e) modify, engineer, reassemble the https://lootexor.com/ Services, including, but not limited to intellectual property rights, restrictions on use and create derivative works of our Services; (f) interfere in any way with us; (g) transfer our Services or your right to use the Services to any person/legal entity; (h) extract, copy, store, modify, delete data and also embedded/provided/available information of our Services; (i) or data available through our Service to any other person and to use it for any purpose other than your internal purposes and/or as expressly permitted by these Terms and Conditions.



Third-Party Links


Our website may include links to third-party websites or online Services that are not operated or controlled by us. These links are provided for your convenience and do not signify our endorsement of the individuals or the content on those websites. We do not assume responsibility for the content, Services, or products offered on these external sites. They are independent entities not governed by our Terms and Conditions. We recommend reviewing the Terms and Conditions of these websites as their use is at your own risk. By using our Service, you acknowledge that we are not liable for any damages or losses incurred from using other online Services or websites.



Applicable Law


All disputes (“claims”) or causes of action are governed by the laws of England, regardless of where you access our site or your origin. You and we agree that all claims arising out of the Terms and Conditions shall be litigated in England unless otherwise agreed by the parties. We will make every effort to resolve any problems between you and us in a dispute.



Cookie Policy


We use cookies on our website. You can read more about what cookies we use and all other details in our Cookies Policy or you can contact us if you have any questions. Feel free to email us at: [email protected]



Modifications


The current Terms and Conditions will be updated from time to time. We cannot notify all our Users of any changes. Therefore, by agreeing with our Terms and Conditions you agree to check this page from time to time. The agreement is subject to change at any time, and changes will be regulated by the current Terms and Conditions.



Join our team!


We have available positions for business interns, and you can apply today! To apply, contact our staff through the email: [email protected] and we will send you the link to the interview.

Until next time, adventurer!

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[email protected]

VISIONCRAFT PRODUCTIONS LTD

85 Great Portland Street, London, United Kingdom, W1W 7LT

+447488848656

Mon-Fri 9-4pm (UTC -5)

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